Banking Trends 2016: TCF, Citigroup, Wells Fargo Feature In Top 5 Banks In US That Receive Most Complaints
December 17, 2016
TCF Bank, a financial institution based in the Midwest, topped the list of banks in the U.S. that received the most number of customer complaints for 2016, an analysis of grievances submitted to the Consumer Financial Protection Bureau revealed.
The report published Tuesday by LendEDU, a marketplace for student loans and student loan refinance, looked at the number of complaints per $1 billion in deposits. The analysis found that TCF Bank had 12.3 complaints per billion, the most of any bank for 2016.